Description

Summary

Role

At Hyatt, we believe our guests choose us because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Landscaping Manager is responsible for preserving and enhancing the beauty, health, and functionality of the property's exterior landscape through proactive management, technical expertise, and hands-on leadership.

This position oversees all landscaping and irrigation operations, manages vendor relationships, and ensures the property's grounds consistently reflect Hyatt's standards of excellence. The ideal candidate is an experienced landscaping professional with a strong irrigation background who is equally comfortable developing long-term maintenance strategies and performing physical work in the field when needed.

Essential Job Functions

• Manage all landscape maintenance operations to ensure the property's grounds remain safe, healthy, and visually exceptional.
• Perform and oversee irrigation system troubleshooting, repairs, preventative maintenance, seasonal adjustments, and system optimization.
• Develop and execute preventative maintenance plans for irrigation and landscape infrastructure.
• Lead by example through active participation in physical landscaping and irrigation work as operational needs require.
• Serve as the primary point of contact for landscape contractors, ensuring contractual obligations and service standards are consistently met.
• Review vendor scopes of work, proposals, invoices, and overall contract performance for quality, accuracy, and value.
• Identify opportunities to improve operational efficiency, reduce costs, and enhance landscape quality through better planning, vendor management, and resource utilization.
• Coordinate landscape-related projects that involve multiple departments, contractors, and vendors to ensure timely completion and minimal operational disruption.
• Conduct regular inspections of all landscaped areas to proactively identify irrigation deficiencies, plant health concerns, drainage issues, safety hazards, and opportunities for improvement.
• Maintain accurate records of repairs, preventative maintenance, irrigation schedules, vendor activity, and project documentation.
• Ensure compliance with local water conservation regulations, environmental standards, and company safety policies.
• Assist with budgeting, forecasting, and capital improvement planning related to landscaping and irrigation systems.
• Respond promptly to weather-related events and emergency landscape or irrigation issues.

About Our Resort

Nestled across 300 scenic acres in the heart of Texas Hill Country, Hyatt Regency Hill Country Resort & Villas is San Antonio's premier luxury resort destination, where authentic Texas hospitality meets world-class amenities and unforgettable experiences.

Fresh off a multi-million-dollar transformation, our award-winning resort features beautifully redesigned guest rooms, an expanded collection of luxury villas, enhanced dining experiences, revitalized meeting and event spaces, and exciting new recreation offerings designed to elevate every guest stay.

Guests can unwind at our full-service Windflower Spa, enjoy 27 holes of championship golf, float along our signature lazy river, and experience the perfect blend of relaxation and adventure that has made us a leading destination for leisure travelers, corporate groups, weddings, and special events. Our unique event venues include the stunning Rancher Hall Event Barn, offering an authentic Texas backdrop for memorable celebrations and gatherings.

Recognized as the #1 Resort in San Antonio by TripAdvisor and consistently ranked among the top resorts in Texas, Hyatt Regency Hill Country Resort & Villas continues to set the standard for exceptional guest experiences.

As we enter an exciting new era of growth, innovation, and elevated luxury, we are seeking passionate hospitality professionals who are inspired to lead, create meaningful connections, and help shape the future of one of Texas' most celebrated resort destinations. Here, you'll find more than a career-you'll find opportunities to grow, develop, and make a lasting impact while working alongside a team that truly cares for one another and our guests.

Why Join Us?

At Hyatt, we prioritize creating a culture where colleagues feel like family. Since 1957, we've grown into one of the world's leading hospitality brands by valuing our people. We transform jobs into fulfilling careers, turning guest stays into unforgettable journeys, and fostering an environment where belonging and care thrive.

Qualifications

Required

• Minimum 5 years of progressively responsible experience in commercial landscaping, grounds maintenance, or horticultural operations.
• Demonstrated experience managing commercial irrigation systems, including diagnostics, repair, programming, and preventative maintenance.
• Experience supervising landscape contractors and vendor relationships.
• Strong knowledge of irrigation components, controllers, valves, pumps, drainage systems, and water management practices.
• Ability and willingness to perform physical labor outdoors in varying weather conditions.
• Strong organizational, communication, and problem-solving skills.
• Valid driver's license with an acceptable driving record.

Preferred

• Experience in hospitality, resort, golf course, or large commercial property landscaping.
• Irrigation certification (IA, EPA WaterSense, or equivalent).
• Knowledge of regional plant materials, turf management, and seasonal landscape practices.
• Experience with budget management and contract administration.

Knowledge, Skills & Abilities

• Strong technical understanding of commercial irrigation systems.
• Ability to diagnose landscape and irrigation issues and implement effective solutions.
• Vendor and contract management experience.
• Excellent planning and project coordination skills.
• Ability to prioritize multiple projects in a fast-paced hospitality environment.
• Strong attention to detail and commitment to high-quality property presentation.
• Collaborative leadership style with the ability to work effectively across departments.
• Proficiency with Microsoft Office and work order or maintenance management systems.

Physical Requirements

• Frequently walk extensive outdoor areas throughout the property.
• Lift and carry up to 50 pounds.
• Bend, kneel, climb, dig, push, pull, and perform repetitive physical tasks.
• Work outdoors for extended periods in varying weather conditions, including heat, cold, rain, and humidity.
• Operate landscaping equipment, hand tools, and irrigation repair equipment safely.

Leadership Expectations

• Demonstrate Hyatt's values through professionalism, integrity, and accountability.
• Foster strong working relationships with Engineering, Facilities, Operations, Housekeeping, and external contractors.
• Promote a proactive maintenance culture focused on guest experience, property appearance, safety, and operational efficiency.
• Continuously evaluate landscape operations and recommend improvements that elevate service while reducing long-term operating costs.

Benefits & Perks

• Health, dental and vision benefits
• Discounted & complimentary hotel room nights
• Paid time off
• Retirement savings plan
• Employee stock option plan
• Enjoy complimentary meals in our colleague café
• Tuition reimbursement, up to $1,000 a year
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts

About the Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.