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- HNS Program Manager (JP_267900, Salary Grade 11)
Description
The Housing Projects Coordinator supports the implementation of affordable housing initiatives across Charlotte. This role combines project coordination, stakeholder engagement, and day-to-day support activities to help advance housing developments and ensure projects move forward efficiently. This position contributes to the City’s efforts to expand and preserve affordable housing options.
Major Duties and Responsibilities:
Support the management of housing projects by working closely with internal staff, developers, contractors, and other stakeholders to help move projects forward in a timely manner while maintaining strong customer service.
Support equity and inclusion efforts by helping ensure housing developments are accessible and responsive to community needs.
Assist with ensuring compliance with relevant regulations and support efforts to stay updated on local, state, and federal affordable housing policies.
Support data management processes to facilitate data tracking, reporting, and informed decision-making. Use tools such as Excel or project management systems to maintain accurate, accessible, and organized housing data.
Maintain project-related files and documentation, ensuring accuracy, organization, and compliance with record-keeping standards.
Support monitoring of construction progress through site visits, coordination with project partners, and documentation of project status.
Assist with construction oversight activities by tracking project timelines, milestones, and deliverables, and helping identify and escalate issues as needed.
Review and process invoices from contractors, suppliers, and service providers, ensuring accuracy and timely payment; maintain supporting documentation related to project expenses and basic budget tracking.
Prepare routine reports, summaries, and updates related to project status, data tracking, and program activities.
Provide support to internal and external stakeholders, including responding to inquiries and assisting partners such as developers, community organizations, and other agencies.
Coordinate environmental review processes by tracking requirements, facilitating documentation, and working with internal staff and external partners to ensure compliance with applicable regulations.
Knowledge, Skills & Abilities:
Strong organizational skills and attention to detail, with the ability to manage multiple assignments and maintain accurate records
Ability to track projects, monitor deadlines, and follow through on tasks in a timely manner
Clear written and verbal communication skills, including the ability to present information in a concise and understandable way
Ability to work collaboratively with a variety of stakeholders and maintain professional working relationships
Basic understanding of affordable housing, construction processes, or regulatory compliance, or the ability to learn quickly
Experience or familiarity with data tracking, reporting, or information management systems
Ability to use Microsoft Office tools, particularly Excel, to organize and analyze information
Problem-solving skills and ability to adapt in a fast-paced environment
Preferred Qualifications:
Bachelor’s degree in urban planning, public administration, construction management, real estate, or a related field; or equivalent combination of education and experience
1–3 years of experience in project coordination, housing, construction, public administration, or a related field (internships included)
Experience supporting project tracking, documentation, or coordination across multiple stakeholders
Familiarity with affordable housing, community development, or public-sector programs is a plus
Bilingual skills (Spanish/English) preferred but not required.
Minimum Qualifications:
Requires a high school diploma or equivalent with seven years of relevant work experience, an associate degree with five years of relevant work experience, a bachelor’s degree with three year of relevant work experience, or a master’s degree with one year of relevant work experience, along with knowledge of Microsoft Office.