Description
A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you’re searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government!
Johnson County Mental Health Center (JCMHC) is looking for a qualified candidate to lead our 988 Crisis Team. JCMHC has supported 24/7 telephonic crisis services for over 40 years via a local crisis line and most recently as a 988 National Suicide and Crisis Lifeline call center. The goals of this program are to prevent suicide and stabilize mental health crises through assessment, compassionate listening and connecting individuals to the right care and resources to meet their needs. The 988 Crisis Team is composed of case management and clinician level staff. The Team Leader will be part of the Emergency Services Division within JCMHC and will report to the Deputy Division Director of Emergency Services. Our division champions innovative approaches to provide the right service at the right time for those experiencing a behavioral health crisis in Johnson County.
The 988 Crisis Team is a 24/7/365 team This position will primarily be in office Monday-Friday 8a-5p but as with any oversight of a 24/7/365 team there will be instances where evening, weekend, overnight, or holiday hours could be required to ensure adequate coverage and/or oversight of staff. First review of applications will be April 3, 2026
Job duties include:
- Provides supervision of 988 Crisis Team staff
- Provides supervision and coaching to clinical shift leadership positions
- Oversees the day-to-day provision of call center services
- Maintains the call center schedule ensuring adequate staffing at all times
- Trains staff in skills required for crisis intervention, suicide prevention, care coordination and other job tasks
- Responds to client or collateral complaints regarding service delivery
- Participates in the development, planning, management, and administration of the program as directed
- Participates in an on-call rotation every 2 weeks (compensated)
- Participates in management meetings to help maintain high performing division operation
- Engage in regular supervision with Deputy Division Director
- Ensures staff receives timely communication of information and updates to best perform in their roles
- Monitors the quantity and quality of work performance by employees to ensure they meet regulatory and performance standards
- Addresses staff performance issues until resolved
- Completes quarterly and yearly evaluations of staff
- Facilitates positive working relationships within team, program, agency
- Maintains licensure in good standing with the KS BSRB
Physical, Environmental, and Special Working Conditions:
All County employees may be called upon to assist other departments/agencies in a declared emergency situation.
Requirements
Job Requirements
- Master's degree in Social Work, Counseling, Psychology, or other Human Services Field and Kansas Behavioral Sciences licensure at the master's level in the area of focus is required.
- A KS/MO driver's license and acceptable driving record are also required.
- Kansas Behavioral Sciences at the clinical level and previous supervisory or leadership experience are preferred.
- Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency.
