Description

NOTE: Compensation determinations will be made based on years of required relevant occupational experience and meeting educational requirements.

POSITION SUMMARY: Serve as the primary point of contact for all risk management and insurance matters, ensuring the College is protected against potential liabilities and exposures. The Officer will develop, implement, and oversee safety policies, procedures, and training programs to promote a safe, secure, and prepared campus environment. This role is responsible for leading business continuity efforts. The position also provides expert guidance on contracts, claims, and insurance coverage, making decisions that impact the College’s operational and financial well-being. Strong leadership, communication, and problem-solving skills are essential, along with the ability to act independently and decisively, particularly during high-pressure situations. The Officer must be proactive in identifying and mitigating risks, while building a culture of safety. Provide an exceptional customer service experience to both internal and external customers throughout every interaction.

ESSENTIAL JOB FUNCTIONS (Other duties may be assigned):

(70%) Safety/Security Management 

• Maintain College compliance with EPA, DNR, ADA, OSHA, DSPS, and other regulatory agencies.
• Serve as the lead for college security best practices, providing guidance and recommendations to ensure a safe and secure campus environment.
• Develop, review, and update safety/security policies, procedures, notices, alerts, and training materials to ensure alignment with all applicable laws.
• Conduct, document, and track campus safety audits, recommending and following up on preventative and corrective measures.
• Lead continuous improvement initiatives to reduce work process risks, raise safety awareness, and improve safe and secure work practices across the College.
• Monitor environmental health and safety, including hazardous waste and infectious waste.
• Chair the Safety & Security Committee, coordinating activities to enhance campus safety and security initiatives.
• Develop and deliver annual risk and safety training for all students and employees, including Clery Act.
• Prepare and disseminate the Annual Security Report, maintaining systems to ensure accuracy and timely reporting.
• Participate in state-wide safety and risk management meetings, working with vendors and external/internal partners to implement best practices.
• Review and update and Business Continuity Plans with internal department.
• Identify training needs and coordinate the development and delivery of safety programs, partnering with the Teaching and Learning Center and Human Resources to ensure training records are accurately maintained.
• Lead investigations of near misses, identify the root cause, and track trends to prevent recurrence.
• Manage security cameras and access control.
• Manage district inspections to support facilities and instruction.

(30%) Risk Management

• Assess and mitigate institutional risks through detailed contract reviews and collaboration with internal stakeholders to identify and address potential exposures.
• Serve as the College’s primary point of contact for all risk management and insurance matters, making independent decisions and providing expert guidance.
• Lead the annual renewal process and administer institutional insurance programs, including casualty, liability, workers’ compensation, crime, property, equipment breakdown, etc.
• Manage certificates of insurance process.
• Represent the College at District Mutual Insurance (DMI) risk management meetings as needed.
• Serve as the Risk Management lead on the Incident Management Team, providing expertise and leadership during crisis events.
• Support risk review for events and travel.
• Serve as a liaison between Human Resources, Facilities, Procurement, Insurance, and other College departments to facilitate communication and coordination.

Requirements

EDUCATION AND EXPERIENCE:

• Bachelor’s degree from a regionally accredited college or university in a related discipline required. 
• Four to five years of progressively responsible experience in risk management, insurance, EHS, or related field.
• Experience as a Wisconsin Law Enforcement Officer preferred.
• Experience developing or leading organizational-level risk and safety programs.
• Experience in higher education, public sector, or similarly complex, multi-site environments preferred.

CERTIFICATIONS, LICENSURE, REGISTRATION:

• Certified Safety Professional (CSP), Associate in Risk Management (ARM), or other relevant credentials preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

KNOWLEDGE

• Knowledge of Lakeshore’s mission, vision, and strategic direction.
• Deep understanding of insurance, risk mitigation, and EHS regulations.

SKILLS

• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, etc.)
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Effective interpersonal skills and customer service skills. 
• Strong critical thinking, decision-making and problem-solving skills. 
• Effective leadership and team building skills.

ABILITIES

• Adapt quickly to new and changing technology.
• Perform work accurately and thoroughly, with a high level of accountability and attention to detail. 
• Work independently, as part of a team and/or with minimal supervision.
• Present self in a professional, ethical and respectful manner at all times. 
• Use discretion and maintain a high level of confidentiality.
• Prioritize and manage multiple projects or tasks, maintaining deadlines.
• Establish and maintain effective working relationships and relate successfully with staff, students and all stakeholders.
• Lead, inspire and motivate a team to achieve departmental and college goals. 
• Flexibility to adapt to and manage through changing environments.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. 
• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds. 
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment may require multi-tasking.  
• The noise level in the work environment is usually moderate. 

CONDITION(S) OF EMPLOYMENT:

• Employment conditional on completion of a Background Information Disclosure (BID) and Motor Vehicle Record (MVR) with the results acceptable to the college.
• Valid Wisconsin driver's license is required.

This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives.