The purpose of this position is to be responsible for the operation of a highly technical water treatment and distribution process.  The Technician shall endeavor to meet or exceed all state and federal water quality standards and regulations; meet or exceed Board policies, goals and expectations; promote the security of WaterOne’s water system; make routine decisions concerning process chemistry, chemical dosage, mechanical equipment operations and distribution system operation; balance flows to basins and reservoirs and maintains system water storage requirements.  The Technician shall endeavor to promote safety, environmental stewardship, and cost efficiency.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

         With oversight, is responsible for the daily operation of a highly technical water treatment and distribution process.  Handles routine decisions concerning chemical dosage and pump selection.  Balances flow to basins and reservoirs and maintain system water storage requirements. Must be able to communicate effectively and follow written and oral instructions.

         Supervisory Control and Data Acquisition (SCADA) and PC-based computer system operator.  Prepares computer-generated reports for management.  Calculates flows, chemical dosages, and chemical solutions.  Monitors and responds to all aspects of water quality prior to distribution.  Maintains pressures, flows, and reservoirs in the distribution system.  Responsible for the accurate entry of operational data and reports.

         Troubleshoots problems with chemical treatment, complex instrumentation, mechanical equipment, and microprocessor-based controllers and generates work orders when necessary.

         Operates and monitors the ozone generation system to ensure effective treatment processes and compliance with water quality standards.

         Operates and performs occasional testing of natural gas generators to ensure reliable backup power during outages, peak shaving, and inclement weather.

         Responds to emergencies, such as main breaks or equipment malfunctions/outages, by contacting the appropriate personnel and coordinating necessary actions to restore operations and ensure system safety.

         Responsible for the safe utilization of hazardous chemicals and gases.  Must demonstrate proper use of safety equipment, including respirator and self-contained breathing apparatus (SCBA), and participate in required safety training.  Correctly wear personal protective equipment for appropriate situations.

         Operates complex High Voltage electrical equipment and high-pressure systems.

         Performs routine process chemical laboratory analyses.  Operates and troubleshoots complex chemical analyzers.

         Maintains production laboratory, reagent inventories, and quality.  Responsible for laboratory quality control and assures accurate result reporting.

         Assists in the installation, calibration, startup, and training of new processes and equipment.

         Availability to work extended hours, nights and weekends as needed.

         Availability to participate in and be available during a designated on-call week rotation to ensure uninterrupted water treatment operations.

         Performs routine maintenance and clean-up.

         Perform all duties pertaining to hazardous waste operations in accordance with all applicable requirements.

Other Duties

         Perform other job duties as assigned.

Customer Service Commitment

WaterOne employees shall continuously strive to meet or exceed the expectations of both their internal and external customers.  Questions and concerns shall be acknowledged on the same day whenever possible, but no later than the next business day.  Issues shall be resolved as promptly as possible, with the goal of maximizing customer satisfaction.

Core Competencies

These key core competencies are expected to be demonstrated by each employee at WaterOne:

         Communicates Effectively – Demonstrates ability to listen and express oneself effectively and shares information as appropriate for the position needed to perform the job effectively.

         Conscientiousness – Expresses the motivation to perform one's job in a careful, thorough way that adheres to the standards of honesty and integrity.

         Customer Focus – Demonstrates a concern for satisfying both internal and external customers and builds collaborative relationships with customers and stakeholders.

         Interpersonal Savvy – Demonstrates the ability to effectively coordinate with others to achieve goals and solve problems by maintaining flexibility and open mindedness.

         Problem Solving/Drive for Results – Demonstrates the ability to find solutions to complex problems and consistently achieves results, even under tough circumstances.

Position Competencies

In addition to the core competencies, these key competencies are expected to be demonstrated by each employee in this position:

         Adaptability and Flexibility – Adapts to changing business needs, conditions, and work responsibilities.

         Computer Skills – Demonstrates expertise in software programs and systems necessary for performing work duties.

         Safety and Security Focus – Adheres to all workplace safety and security policies, standards, and practices.

         Teamwork – Develops constructive and cooperative working relationships with others and encourages team unity through sharing, working together and putting team success first.

         Water Treatment Principles and Practices – Knowledge of and the ability to explain water distribution and treatment systems.

Supervisory Responsibility

None

Required Education & Experience

         High School Diploma or GED.

         Valid Class I Kansas Water Supply System Operator Certificate (Class 1 or higher) OR acquire one within eighteen months of employment.

         Must possess a valid driver’s license and continuously meet WaterOne driving standards.

         Ability to successfully complete a pre-employment drug screening and background verification in accordance with WaterOne standards.

Required Knowledge, Skills, and Abilities

         Ability to comprehend and learn the use of PLC-based microprocessors.

         Knowledge of hazardous chemicals handling.

         Ability to comprehend and learn to troubleshoot and calibrate chemical feed machines.

         Ability to read and interpret technical operations manuals.

         Ability to work with and as part of a team of skilled employees.

         Ability to make decisions under high-stress situations and to continuously show good judgment in routine decisions

         Experience with or have the ability to learn and apply all applicable requirements pertaining to hazardous waste operations.

         Ability to communicate effectively, orally and written.

Preferred Qualifications

         Experience operating ozone generation systems and natural gas generators preferred.

         Knowledge of electrical and mechanical systems related to backup power generation and ozone treatment processes.

         Ability to read and interpret blueprints and schematics.

         Any work experience or education related to water treatment or a related discipline

         Mechanical operating abilities & basic plumbing skills.

         Knowledge of electrical control systems, operation, and troubleshooting.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.